Last Updated: 24th June 2024
FlapaBayBnB.com (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [FlapaBayBnB.com] (the “Platform”) and use our services. By accessing or using the Platform, you agree to this Privacy Policy.
1. Information We Collect
1.1 Personal Information: When you register for an account, make a booking, or contact us, we may collect personal information such as your name, email address, phone number, payment information, and any other information you voluntarily provide.
1.2 Non-Personal Information: We may collect non-personal information about you when you visit the Platform, such as your IP address, browser type, device type, operating system, and browsing behavior.
1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with the Platform. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
2.1 Provide and Improve Services: We use your information to provide, maintain, and improve our services, including processing bookings, facilitating payments, and enhancing user experience.
2.2 Communications: We use your information to communicate with you about your account, bookings, updates, promotions, and other relevant information.
2.3 Analytics and Research: We use non-personal information for analytics and research purposes to understand user behavior and improve our Platform.
2.4 Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
3.1 With Hosts and Guests: When you make a booking, we share relevant information with the host or guest involved in the transaction to facilitate the booking process.
3.2 Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing.
3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3.4 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
4.1 We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices
5.1 Account Information: You can update or delete your account information at any time by logging into your account and adjusting your settings.
5.2 Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.
5.3 Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Platform.
6. Children’s Privacy
6.1 The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
7. International Data Transfers
7.1 Your information may be transferred to and processed in countries other than your own. By using the Platform, you consent to the transfer of your information to countries outside of your country of residence, including the United States, which may have different data protection laws.
8. Changes to This Privacy Policy
8.1 We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Platform. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
9.1 If you have any questions or concerns about this Privacy Policy, please contact us at:
FlapaBayBnB.com
Email: reservations@flapabaybnb.com
Address: Plot 55 Munali Road Chudleigh Lusaka
By using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.